If you are reading this the chances are pretty good that you have recently been involved in a difficult conversation.

You know, the ones you would rather sit in a dentist’s chair to avoid?

Well, your life may get a little easier if you check out the link below.

In my latest webinar, I take on the task of defusing difficult people, matrix style. The matrix was built for difficult conversations and with a some practice you may just find yourself handling the difficult people in your life differently.